Like it or not, Outlook and Exchange are still the best-in-class solution for enterprise messaging, which is why they're used. If you can't understand why that is, then I hope you've never worked in an enterprise. Perhaps you'd prefer Lotus Notes?
I'm not a Microsoft fanboy by any means; I have a Mac and use Gmail every day. But being able to put aside one's biases and pick the right tool for the job is the difference between an IT professional and a zealot.