> when you make a decent amount of sales they will shut down your account
I mean they do give you some explanation, right? It might not be super clear (it sometimes can't due to laws) but it's not "you are now processing much volume, goodbye". That's just not in Stripe's interest at all and assuming that high volume alone is the reason is not helpful.
What happens is likely that only after a certain amount of volume review processes get kicked off. So it's perceived as some form of injustice when often the issue is fundamentally with the business or failure to comply with requirements, and other PSPs might not even let you use them in the first place.
Personally I think there should maybe be earlier vetting to avoid this (as it's bad UX for those users) but it does come at the cost of having bad initial get-started UX for the vast majority of users that can be supported.
Those won't go and complain anywhere. So really, just stating "Stripe shut down our account, bad Stripe" isn't helping anyone and it isn't helping you either because nobody will be able to give you advice.
Their support getting worse I understand. I do think there are cases that could be turned around without having to resort to social media.