Its a very good book... Wikipedia says this – which should make some of the people here become either more self aware or critical of the book:

"The author contends that more than half of societal work is pointless, both large parts of some jobs and, as he describes, five types of entirely pointless jobs:

[...]

*duct tapers*, who temporarily fix problems that could be fixed permanently, *e.g., programmers repairing shoddy code*, airline desk staff who calm passengers whose bags do not arrive;"