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I think it’s because of these 2 reasons

1. GPU’s are expensive and difficult to get in quantities that microsoft would need.

2. Given (1) I would expect microsoft to use their GPU’s where where its easier to monetize or its of strategic importance(bing, M365, Azure)

Building a GPT4 based cortana could be a much lower priority right now.

Disclaimer: I’m a microsoft employee, the opinion is my own.

Someone had a phone number set up a while back that routed into ChatGPT that worked decently well.

Because of Latency ...