It got so bad that I started getting in the habit of typing 'g' in front of searches to go straight to google, but then I was hit with the usual google issues of SEO sites, spam sites and low-quality results.
I wanted to cry in frustration because my wonderful Kagi experience was suddenly gone, and was furiously typing up a support ticket when I noticed that the "verbatim" choice was somehow permanently selected, after I tried it a few days ago.
Lessons learned:
1. Kagi really is hugely superior to google as a daily search engine
2. "Verbatim" should not be a sticky choice, or at least Kagi should enclose "verbatim" results (or lack thereof) in a bright pink frame or something.