Apple wouldn’t even tell me they refuse to ship a replacement AirPod (I have to make a repair appointment) until I went through their trouble shooting process.

The worst part is if they can fix my airpod, they will charge me $69 for the fix. If they can't, they will charge me $69 to replace the airpod. If I say its “lost”, they’ll make me go through “find my” and then charge $69 for the replacement. I’m considering putting it in a blender to speed things up.