While I'm one to frequently laugh and dismiss "nerd drama", GN has some pretty valid points, considering how much reach and influence they have on the PC market, candidly dismissing it as "online drama" seems a bit hand wavy.
The follow up from GN [1] was interesting as well... ironically many of the techniques Linus used in his response are taught in PR and crisis communications, telling me that they didn't really care or understand the scope of the issue.