[Let's go on with the devil]

[quote] He looked through his emails and noticed that he did in fact receive only two emails on July 27 and July 28, stating that we had not yet paid for the car and that the full cost of the vehicle is still at large. These emails went ignored as he believed them to be a phishing attempt because we had already PAID IN FULL at the dealership. He also believed that Tesla could not have made such a huge mistake like this. [/quote]

Customer ignored Tesla communications attempts. Perhaps because he read on sites like HN that the entire internet is out to get you. Maybe we should share part of the guilt.