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I really wouldn't judge the quality of some company's technical advice based on one person's experience with their UI. For almost any consumer software that gets mentioned here, you will find some people who love it and lots of others with gripes. And for e.g. Slack might have bad product/UI people but very good infra people. Better to look at TFA and judge it on its merits.

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The proof is in the pudding, not the recipe blog post.

It isn't one person's experience with the UI. It is everyone's. If you don't think Slack is slow then you have forgotten what "slow" means. It is a chat program. It is incredibly simple. It is not doing anything complicated. We have gigabit internet, CPUs with multi-GHz clocks and high IPC rates, NVMe 4 SSDs that load data from disk almost instantly. It should open in milliseconds, not several seconds. That it ever takes a noticeable amount of time to do anything reveals deep flaws in Slack's engineering culture, because it shows they just don't care about performance at all.

If they had "good infra people" then their program wouldn't sit and spin for seconds, ever.

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