I don't see any reason why a middleman that's doing something innovative shouldn't be considered a disruption.
I agree that it is an often overused term and one which is too often used to describe innovative business models or small startups. I don't see how it applies here. That said, a business certainly does not need to be disruptive to be successful. Disruptive companies are extremely rare and only come along once in a while.
I once had a professor who said that a great way to spot the potential for a disruptive product is to look for situations where you find yourself using a hybrid model- that is you use two or more solutions to solve a single problem. One meets a single need but not enough to replace the others.