I don't know where you're getting "a good half of the video", it barely talks at all about his own personal experiences of CCS. It mostly talks about the history of the plugs, discusses Tesla's process of opening up NACS (and his previous reservations on it), describes how automakers are switching to it, talks about the slow roll out of CCS, talks about how Tesla chargers and 800V cars might not play nice for a while, and then talks about V2G. Could you give me some specific timestamps where he's spending half the video talking about these negative experiences? Which few sections are mostly his experiences? I've seen the video a few times before and just re-scrubbed/watched at 1.75x and I didn't see much of his personal experiences at all.

He does briefly touch on charging networks should work on reliability and just having a new connector won't necessarily improve reliability, but I'm not disagreeing with that. I've got no doubts those who do have bad experiences legit had bad experiences, I'm just suggesting it's often regional and not like every non-Tesla station is plagued with non stop problems. And given his own video publications it seems like his area and the places he traveled had reliable chargers. Maybe most of the issues are on the West coast. Either way that's not half the video nor is it really him talking personal experiences.

Also, kind of funny you're suggesting I watch a video when you refuse to watch one that rebuts your own points. You might want to re-watch both videos if you want to understand his experiences with EV charging. He's got a few of them, and they're generally not filled with routinely bad experiences.

Also, go check out Out of Spec Reviews. They've got a number of videos rightfully critical of the charging networks and several videos showing lots of them failing all at once. But notice how in most of his videos with CCS cars, the experience is almost always rolling up to a station with empty ready to use dispensers, plugging in, and getting a charge. And it doesn't get brought up like some "woah, its actually working this time!" No, instead he'll mention " these are some great Delta units" or "these ABB chargers are top notch" if anything gets mentioned at all. So obviously his experiences, which this is a guy that seems like he's practically on the road every day in multiple different EVs, seems like it's mostly that they work but with some big examples of them not.