Crashes and too few undo steps are not a UI/UX problem, they are a software quality/hardware limitations (enough memory or storage to hold all those steps) problem. Software reliability has definitely gotten better in many aspects, as long-lived software applications and operating systems have been through the crucible of time and learned from their reliability mistakes. But UI/UX is in many aspects worse than ever.
> Also don't forget about all the horrible Java software that didn't use the OS UI.
The article actually says the same thing: 'A few rogue applications didn't play by the rules,...'
> completing the task that you need to complete, and that is easier than ever.
Do me a favour–try getting an older person who has not used Zoom before, to host a meeting and accept guest join requests. You will really understand the sorry state we are in once you see them struggle to do this.