The dude sounds like a Karen alas. He flew his family over to the US, rented an SUV, but it's these "other fools" that are the problem.

As a NYer who spent some of the COVID period in Miami, the thing that jumps out is that Floridians have a lower baseline level of anxiety. So if you are going to Florida and expect everyone to be as freaked out about anything as you are, you are going to just make yourself crazier.