Congrats on the launch. I’m currently starting my own startup, so I can give you my impressions as a potential customer.

Contact-based pricing is bad. You’re trying to create an email platform for SaaS, from the features perspective (yey!) but you’re charging just as mailchimp and everybody else does (nah!).

Instead, as a founder, I’d rather prefer “active user”. If someone tries my product, but they never return, I don’t want to be charged for. So, in any given month, count how many people I have emailed (during that period), and that counts as pricing.

Just my 2c. Good luck!