> Whenever I explain my research at Google into mobile text editing, I’m usually met with blank stares or a slightly hostile “Everyone can edit text on their phones, right? What’s the problem?”

These people must have never used a phone. This article hits 100%, there's quite a lot of these micro-issues on things we use constantly that could be major differentiators and extremely easy sells, but no one implements.

My very personal pet peeve is text reflow on mobile browsers. Just zooming into a long paragraph and having it wrap so you only have to scroll vertically and never horizontally to read it. It's a killer feature and almost no browsers have it!