I would love if helpdesks moved to ChatGPT. Phone support these days is based off of a rigid script that is around as helpful as a 2000s chatbot. For example, the other day I was talking to AT&T support, and the lady asked me what version of Windows I was running. I said, I'm running Ubuntu. She repeated the question. I said I'm not running Windows, it's Linux. She repeated the question. I asked why it mattered for my internet connection. She repeated the question. Finally, I lied and said I'm using Windows 10, and we were able to get on to the next part of the script. ChatGPT would have been a lot better.