Mind sharing the countries? Because it's only now after moving to certain 1 country that I see the "pill counting" and "translating scripts into layman terms" as parts of a pharmacist's job.
To me it was an absolutely American thing from the movies: I've always had the posology written by doctors already in layman terms, and nobody counts pills, you just get the number of boxes needed for the period of treatment (e.g. now for a treatment for which I need 38.5 pills I got exactly 38.5, in all other EU countries I've lived in I'd get 1x40/2x20/4x10 boxes).