Regions do not support tourism for the sake of the tourist. They support tourism, because tourists spend lots of money which flows into the pockets of the people that work there. Tourists spend around 48 billion on the NYC economy.
Forcing people to commute in from Jersey City is a huge net drain on NYC's economy.
That is not indicative of poor functioning.
It's like saying 'a well functioning human has a six pack and reads 20 books a week.' Like sure one can do those things, but I think it's probably true of neither of us.