A real important sentence here is "Industry estimates suggest inventory losses can rise by 31% to 60% — or more — depending on the number of self-checkout stations used in a store."
Later I check the receipt to find items missed. That's with employees helping.
There _no way_ to enter part codes. So if you grab a few washers, a bolt, and something else without a barcode on it you _have_ to have the assistant come over, login, then enter the codes/quantity.
I even took pictures of the barcodes in the aisle one time and it wouldn’t work, the assistant said those barcodes don’t scan, entered the 3 character code on the washer/bolt/etc is the only way.
At least at Kroger I can enter the produce code or search by name.
Home Depot is the most successful big box hardware store chain in the US. It is a serious WTF trying to use their site.