I get an error on https://drs-web.amazon.com/settings – has it been taken down? I also have a Brother printer, which I bought from Amazon.
Here is an image of the email I received
and the current status of the web page:
I am speechless. This link brought up a narrow page of blue. Is there any way to recover that? Firefox browser. I would love to capture that .. oh I kick myself now for not grabbing a SS.
What happened on 5/4/21? You say you bought the printer after July 2019, so it probably wasn't the printer purchase date. Does that line up with the date you bought or installed an ink cartridge from Amazon, or set up Alexa?