However lately, I've found that it started sucking a lot more when it comes to localised search. I am actually not seeing the value and quality I've seen early on, and will likely stop paying for it as I increasingly do have to fall back to Google.
My unsourced theory is that they’ve optimized getting their search costs down, at the expense of some edge cases that don’t show up in their KPIs.
I’m still a satisfied customer, the product makes me two Starbucks coffees a month happier than I would be still using Google for everything.
That said, we're aware that it's currently something we have to improve, "!g best cafe" is not where we want to be. We're working on it, but if you have specific examples/suggestions, please do submit them to kagifeedback.org so we can track them.