long story short, they complete fucked up the companies MS Outlook bases CRM system with one address book HotSync© action - by one employe.
That employe was me (I was just the first to push the HotSync© button...).
there was a backup of Outlook of course, sadly the backup could not get used to restore the CRM (don't ask...)
about 20 people were typing in address data for the rest of the week.
i now have 5 Sony CLIÉ at home, i hope the will be worth something sometime.