Anyone who doesn't think Microsoft Word is now on-par or superior to every other word processor in ability and function, tells me they have no idea how to use.
Part of that is Microsoft - Word is extremely complex with, literally, hundreds of options, much of which you need to be actively taught (a high quality book or a long course) - the other part is that it's user interface is still very much rooted in earlier computer design ideology. It has to be.
This kind of reminds me of the people who complained that Maya was so much more complex than KPT Bryce. Yeah... it has to be. One of them is almost unfathomably powerful for creating computer-generated graphics, and the other displays its limitations well within the first hour of usage.