I remember one time I didn't use the Priority option on Uber Eats and got a cold late meal. So then I started always using it. Finally I realized how stupid it all was, like blue checkmarks and stopped using Uber Eats or delivery apps in general.
Now I'll order pizza directly from a local shop or pick it up myself, it's faster and more convenient. The economics should make delivery more efficient and effective but not if the platform takes from those efficiencies and delivers inefficiently.