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You assume they haven’t.

AC I understand, but I would bet carpets and human service are part of the perceived added value (especially when the expensive hotel crowd would be older).

Also, most high end hotels I have been at have a key drop box at the front desk if you want to just go.

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Carpets are absolutely unhygienic tho, especially in an environment that sees many different individuals use them. They are much harder to properly clean than hard surfaces, and if they ever get wet due to a leak or spill the entire room will stink for a significant time thereafter.

I much prefer hotels with hard surface floors for that reason.

> Also, most high end hotels I have been at have a key drop box at the front desk if you want to just go.

Interestingly, I associate the key drop box mostly with cheap hotels.

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