Thanks for the reply, I'm also a big fan of documentation living inside the repo. I appreciate the framework you describe for the readme as well. Similar to _kb's sibling comment, that sounds like a sane approach to meeting the needs of contributors to and supporters of the codebase.

FWIW, I'm struggling with documentation that support the mix of roles on the team in addition to coders/contributors - QA engineers, product owners, project managers, support teams, etc. A big part is the capture of requirements flowing into proposed solutions and out into support documentation.

In reply to _kb, it did occur to me that there are many job descriptions at play here, and that change is inevitable. Perhaps the answer is simply that it takes many people and several genres of software to keep things from falling through the cracks.