That's news to me. Actually, I was impressed, given how new Tesla was as a company: several car executives have dismissed them as unlikely to make good enough cars "for a few decades."
Here in Dublin (the one in Ireland) there are a number of Teslas operating as taxis and you can see some of that as plastic parts break off or start making vibration noises as the car ages (and taxis age faster because they have higher duty cycles).
Media distorts the negative experiences, but there are a lot of Tesla owners for which Tesla was the first car. And those people tend not to report issues because they don't have something to compare. I heard about people who could not take delivery of the car because the trunk was not closing and opening properly, and they had to wait for the service to re-align it on the delivery date. For someone who bought a car before, this is hard to accept as "normal".
The quality is probably improving daily, but I would not dismiss any complaints as exaggerated by the media.