"find the flaws in the system instead of somebody to blame"

An issue can run the gambit from "it's the system" to person X is not doing their job inline with the basic expectations. Subpar managers will always try and blame the system over individual accountability even when the problem is blatantly obvious because if the person is the problem then that necessitates an uncomfortable social interaction. Best to understand the facts of a given problem and not jump to any conclusions about it must be the "system". There has to be some individual responsibility in the work place.