I mean… the grocery store can make more money by double scanning an item I purchase, or McDonald’s can skim some money by giving everyone one less pickle. At some point the service quality has to be intrinsically motivated by the company wanting to preserve their brand, right? How much could they make off stolen luggage that they’d legitimately lose more on purpose? Surely the payout they have to make of losing luggage both monetarily and indirectly through brand devaluation is greater than the amount of money they’d make selling the luggage?