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Hard to think of another product where six-figure customers are treated so poorly and leave with so little value.

"In higher education, students are not the customer, they are the product. Society is the customer."

Not 100% true, but worth thinking about.

If society were the customer, society ought to be paying.

Right, which is why we have publicly funded education systems - in much of the world, and to various extents.

housing market in usa?