"No one could have predicted..." Classic head-in-the-sand, barely-reactive executive "leadership".
Is this what Microsoft and the Nokia BoD planned when they hired Elop, who scrapped Meego and their N9 (now N900 running WP7) and wiped out their entire existing "burning platform" revenue stream from Symbian?
This was all planned - it's not a disaster. The problem is, the plans may have been too successful.