The Economist also wrote an article about this last week, spurred by the class action lawsuit. Paywalled as well, but I'm hoping you have some free articles left, unlike the WSJ:
https://www.economist.com/leaders/2023/11/08/time-to-take-a-...
https://www.economist.com/leaders/2023/11/08/time-to-take-a-...
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