Tesla launched its own car insurance. These drivers say it's a lemon

If it’s anything like teslas roadside assistance it’s awful. I got a flat and waited 6 hours for an indication that anyone even looked at my request. I of course called my insurance roadside after 90 minutes anyway to tow it home. I tried roadside the next two days to get a tow to the service center, over 12 hours each day with zero response.

I keep a flat fixing kit in the car now

See also Twitter's landlords, Twitter's severed employees, SpaceX's suppliers, etc. It's clearly a pattern amongst Musk businesses to avoid paying out their liabilities until they're forced to by external circumstances

> While some customers in online posts have praised the insurer’s low premiums, others, like Bova, complain of waiting weeks or months for payouts and repairs, and an inability to reach claims adjusters.

This is the equivalent of a database that has really great write throughput but then loses data.

The whole point of a database is to read the data you wrote. The whole point of insurance is that when something catastrophic happens, you get money. If they can’t fulfill the point, it really doesn’t matter if they have great write performance or low premiums.