Not for customers per se, but the company I work for will regularly send “scam” emails to us. If you click on the link you get assigned mandatory corporate phishing trainings. Makes you extra cautious.
I still forward all these "training" emails to abuse at corporate because if I'm doing extra work, they're doing extra work. Recently, they've automated this though because when I email abuse, I immediately get a reply saying congratulations, this was a test message. If this were a real bla bla... Anyway, I think it is safer to forward to abuse just in case.