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Would be helpful if you could provide some more info about your business from the experience of past Stripe support threads here on HN

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It's an ecommerce business selling musical instruments. Q4 is when we make 80% of our sales. We ship products from our warehouse. Stripe account is in good standing, no disputes. Average shipping time is 5-7 days.

Just gonna leave this here: https://news.ycombinator.com/item?id=32854831

Thank you.

Just checking—have you emailed? Happy to take another look.

Hello Edwin and thank you for checkin in, I emailed earlier but I resent the email just now.

I emailed directly from the company email, so it might have went to spam.

Got it. We've just sent an update. Sorry for all the trouble.

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