Basecamp has a lot of features built for agencies. I’m sure lots of agencies use JIRA, but basecamp is definitely more focused on that niche out of the box, where JIRA requires lots of configuration.

“Client” accounts that can float across projects with limited access, warnings above text fields about which clients will be able to see a post/comment, files can be updated and a full history is kept with it, Gantt (ish) chart project planning, etc etc.

I also doubt a library would have much use for much of JIRA’s features anyway.

I'm quite happy to see that the rails ecosystem is still alive, I saw the big 'shopify/rails' post the other day and was pleased for it.

It seemed like the big big thing at one time and then seemed to vanish almost overnight, maybe just the publicity ceased.

It's nice to know, in a way, that these things keep on ticking even though nobody's talking about them as much as they used to.