Most of what was written about the MAX crashes in the mass media is utter garbage and misinformation. No surprise there, as journalists have zero expertise in how airplanes work.
Both crashes could have been easily averted if the crews had followed well-known procedures. There was also nothing wrong with the aerodynamics of the MAX, nor the concept of the MCAS system. The flaw was in the way the MCAS system was implemented, and the way the pilots responded to it.
For example, rarely mentioned is the third MAX incident, where the airplane continued normally to their destination. The crew simply turned off the stab trim system.
BTW, I had a nice conversation with a 737 pilot a few months ago. He told me what I had already concluded - the crashed crews did not follow the procedures. I've also had unsolicited emails from pilots who told me what I'd written about it was true.