My only encounter with OKRs sucked badly, and mismatches like that were one of the reasons.
My only encounter with OKRs sucked badly, and mismatches like that were one of the reasons.
What we want to incentivise is not success, but the kind of behaviour that leads to success. But that, on the other hand, suffers even worse from Goodhart's law.
Cedric Chin dug deeply into this dilemma[1] about a year ago. His suggestion is to frequently follow up on both behaviour metrics and result metrics to build a tacit understanding of how one is affected by another. This then allows you to focus improvements on behaviour metrics, which are mostly in your control.
I have yet to try putting it to practise, but I like the idea.
Some technical skills increase or personal development objective
And that completion of training or certs is what is measured