Figma suspends designers account. He cannot access his work. No reply from Figma | Hacker News Reader

Figma suspends designers account. He cannot access his work. No reply from Figma

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29 pointsdenysonique8 comments

We need to have some regulation for such behavior where, if a provider can arbitrarily suspend an account without any recourse, they can’t charge any money to any customer. If they try to weasel away by hiding the fine print “please don’t use our service for critical activities..”, then they must not have any kind of premium model or must compensate the person affected if can be proven with 100-200x of 10 years worth of what the customer pays monthly.

However, with the tech wild west, anything goes and I’ll continue to be pipe dreaming.

I'd like it to not be arbitrary and have an appeal process, but that can still completely wreck someone financially if they needed the tool in the short term. The real solution is we need to stop accepting permanent rentals for tools.

Paying for software needs to mean a permanent copy I can run locally, or I don't pay. Creating a file needs to mean I can export an open format, or I don't build with it.

Mainly agree, but defining "open format" seems problematic, and isn't always practical if you have some feature that the competition doesn't have

Account restored 3 hours ago as I type this: https://x.com/nurpraditya/status/1736878430359273909?s=20

We need to stop using these cloud providers for everything. Imagine having your career fucked over like that on some corporation's whim.

Basically this. This is a constantly recurring story if you watch HN long enough. All these amazing free tools and services are liabilities. Use them with caution and have contingencies.

Name and shame. A good viral tweet will hurt their bottom line and make them an example for other cloud providers.

A) Backups. Backups. Backups.

Cloud does not mean safe. It means available everywhere. If I'm being snarky, it means extra available to 10 year old script kiddies who can erase your crap on a lark.

B) You gave your data to somebody else's cloud rather than buying local software.

Sorry. No sympathy. Perhaps everybody shouldn't have anointed Figma as king and supported some alternatives that ran locally.

How many times does this have to repeat before people learn?

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