I got a pair of Airpod max back from Apple (they'd evidently replaced them with a refurb pair.) Didn't use them for a couple of days till I heard them making a sound. I pulled them out and got a notice on my phone that the AirPod Max I had was associated with an iCloud account. I wasn't super stoked about getting a pair of trackable headphones given to me by Apple so I emailed Tim and explained the situation. Got a call back the next day from someone in the Apple exec service team asking for the details, I explained and mentioned I wanted 2 things resolved. Non-refurbished pair of headphones and an understanding if they could have indeed been tracked or not. The next day got an answer back on both of them: no, can't have a non-refurbished pair. And, yes, could have been tracked via the find my the headphones were attached to, sorry about that!