From Print to iPad: Designing a Reading Experience
90percentofeverything.com
90percentofeverything.com
Suddenly I realised that usability testing is only fun when it rips apart someone else’s work!
Been there oh so many times.
People need to switch from thinking "dumb user" (very bad) or "I suck at design" (bad) to "yay - I learned something". Adding more people into the testing loop is possibly good for objectivity - but really bad for lengthening the feedback loop and making it much less communicative.
It fits in with your general point that we don't talk enough about failure enough. Failure is normal in the design process. I expect the first few iterations to be complete fk ups in one way or another. That's just the way life is. People are complicated.
Be open about it. Test early and often. Learn and improve.