> some kind of signal
Low sales is a signal. Also, they can hire a UX researcher.
Low sales is a signal. Also, they can hire a UX researcher.
Will they even know to hire a UX researcher?
But even then, as just a consumer, antireviews would be super helpful.
I also expect the demographic they are selling to are impulse buyer notebook neophytes. The lettered purpose on the front triggers those buyers. They buy the product and put it to one side, never to use it. Repeat buyers that care about the notebook design probably turn to specialist brands they multi-buy online.