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Reposting my comment from a couple of months ago:

At one of my jobs, they used Asana when I started. It was too full of backlogged issues, so we moved over to Jira. Then Jira got too full. A month before I was laid off, one of my coworkers said, "Maybe we should try out Asana."

that could be a great feature of a new product - "your jira is full? time to move on to...." ))

I've seen it too. Actually, I'm in SE Asia right now and the ISP I'm using routinely deletes tickets that haven't been resolved.

That's called ruthless prioritization.