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Comment by ethanbond | Hacker News Reader

Of course they can…? It’s just a term of the warranty policy.

Very bizarre regarding your iPod! What is your working theory for that?

I still think about it more than once a year almost 20 years later and I am still yet to come up with anything that doesn’t sound wildly implausible.

That would greatly depend upon the country.

Many countries (sans USA probably) have rights of warranty for consumers, that companies policies cannot override.

Water damage is one of the cases I've seen companies abuse to get out of warranty in Europe. I don't know of a way to dispute it.

A touch of bleach on the water dots will revert them to "no water detected".

"rights of warranty" can't be unconditional. If I drop my phone and it breaks or drop laptop in pool, that wouldn't be on the company?

If they decide to go down this path, someone in Australia will report them to the ACCC. If they are using it as an excuse to avoid their warranty obligations, then they will be sorry.

Your claim is that in Australia, you cannot offer a warranty that exempts water damage? I find that extremely hard to believe.

It does not.

No, what I’m saying is that if they claim water damage based on those indicators alone, and they do it as a policy, then the ACCC will likely consider it a policy to avoid warranty claims.

If there is genuine water damage, of course that’s not warranty. It’s how they assess it that could be problematic.

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