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Our team has an Enterprise account, but individuals cannot access GPT-4 through the chat.openai.com interface. With teams, do individuals get access to GPT-4 through that interface? Is our account just broken somehow?

It seems odd we have enterprise but cannot access GPT-4 through the main ChatGPT interface.

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Do you have a ChatGPT Enterprise subscription purchased via our sales team? Or are you an API customer?

The former should have GPT-4 access; if not, that’s a bug, and I can look into it if you email me at atty@openai.com.

The API and ChatGPT are separate products, and usage or credits purchased for the API do not provide paid ChatGPT access.

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