Okay that's weird, the tickets are shown newest first.
So the newest ticket are on top, make sure you did not confused them =)
Because I cannot reproduce this behavior, thanks for testing/using tho =)
you're right. it puts the new tickets at the top but since there is no animation I assumed its at the bottom. add a slight animation to it so that people don't get confused like me
I will!
well clicking on the + sign should directly open the ticket entry form instead of creating the entry first and then expecting user to find it and click on it again to enter details.