Having a FAQ page powered by an AI assistant seems very useful to me.

For the user: immediate answers to any questions they have, if present in the documentation, to avoid hallucinations.

For the website owner: providing immediate support and analyzing which questions are asked by the users, to add more documentation and gain interesting insights.

Instead of looking for an answer to a question, I find it a much better user experience to just ask the AI assistant and receive an answer... And we see interesting insights from our own FAQ page https://www.galiai.com/faq-ai-chatbot.

And I think it will become the standard in the future.

Why is it not so common already?