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Conflict resolution and the inability to come to a business decision on what to do has stopped offline-first support in a couple apps I've done. Its a really messy conversation to have, especially with people that aren't used to sweating the details. You can't just handwave away the complexity!

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I've seen business software, where money can be lost, just handwave and silently dropping conflicts (because "it doesn't really happen that often!")

It doesn’t happen often, until you make e.g. a ticketing system with a pool of ticket handlers that claim a ticket to work on it, instead of a sole ticket handling responsible, and now it happens dozens of times a day and the customer is irate at such incompetent software.

I may at an earlier part of my career, when I knew far less about building robust software, have stumbled into such an experience.

"We dont need to worry about that because it like a 1 in 100000 chance of occurring"

Proceeds to do millions of transactions a day.

perfect is the enemy of the good, and perfect can be iterated towards as demand scenarios increase

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