I’m also on call for work 24/7, so quickly having access to employer’s and customer’s communication service, software, and files is a requirement.
All of these tasks could be completed using multiple different tools, but with immensely greater friction and difficulty. It amplifies and augments mental capabilities.
The downsides as I see them so far: - Constant access to data, distractions, news, communication reduces ability to focus and can create mental fatigue (but I already had issues with focusing anyway, so the benefits of time management outweigh the cons) - Social media…enough said - probably reduces memory and mental capacity as its easier to simply look something up or run a quick calculation than to remember data or do mental math. So while it can augment mental capacity, it can also become a crutch. Like every new technology there are both benefits and cons. It requires leveraging the new technology in a way that benefits you, and mitigating or managing any negative impacts.