[Citation Needed]

There's a long history of such rankings being gamed by the auto industry. If you follow Tesla closely, it's quite obvious that so many of the rankings are simply designed to exclude or disadvantage them.

What's interesting is the despite this Teslas often rank near the top for owner satisfaction.

I can believe that both are true.

In automotive history, when there's disruption and car adoption shifts so massively, has it ever turned out that large numbers of people were deluded? Has it ever turned out that large numbers of people saw real value where complacent incumbents dropped the ball? (Example: Japanese imports disrupting the US market.)

That answer to both is yes. However, the 2nd has been more often the case. Also, the instances of the 1st simply don't last multiple years.

So if you consider automotive history, it's far more likely that loyal Tesla owners are onto something, and you simply want them to be deluded.